Business
Mediation is an effective alternative dispute resolution process in business. Many business contracts have mediation clauses as a necessary process in conflict resolution. Yet, most businesses retain attorneys to conduct mediation in a fashion that often overlooks the emotional components of impasse. The medical community is discovering by simply offering apology in mediation, litigation is averted. Clients, customers and patients are frustrated by litigation. When providers only respond through counsel, parties never have the opportunity to resolve a conflict face to face.
Businesses turning to mediation can find it far less costly than attorneys, business consultants, and other outside resources. Other professionals are necessary and needed in business. Mediation is a rather new paradigm as a resource for business. For the price of a letter from an attorney, a business owner can purchase a two hour session of mediation to resolve the dispute early in the conflict. No escalation, no litigation. Mediation can save hundreds of thousands of dollars and hundreds of hours of time.
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